At Harlo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our store.
By using our website, you agree to the terms of this Privacy Policy.
Section 1 – Information We Collect
When you visit the Harlo website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the site, we may collect information about:
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the individual web pages or products you view
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what websites or search terms referred you to our site
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how you interact with our site
When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including:
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your name
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billing address
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shipping address
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payment information
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email address
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phone number (if provided)
We refer to this as Order Information.
Section 2 – How We Use Your Information
We use the information we collect to:
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process and fulfill orders placed through our store
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send order confirmations, shipping confirmations, and tracking details
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communicate with you regarding your order or customer service inquiries
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screen orders for potential risk or fraud
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improve our website, services, and customer experience
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analyze browsing behavior and store performance
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send marketing emails, promotions, or product updates if you opt in to receive them
Section 3 – Consent
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or request a return or exchange, we understand that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
If you change your mind after opting in, you may withdraw your consent at any time by contacting us.
Section 4 – Sharing Your Information
We may share your personal information with third-party service providers who help us operate our store, including but not limited to:
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payment processors
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shipping and logistics providers
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website hosting providers
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analytics providers
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email and marketing platforms
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fraud prevention and security tools
We may also disclose your personal information if required by law, to respond to legal requests, or to protect our rights.
Section 5 – Payment Providers
If you choose a direct payment gateway to complete your purchase, then payment-related information may be processed by our third-party payment providers. These providers store, process, and handle your payment information in accordance with their own privacy policies and applicable security standards.
We do not store full credit card details on our own servers.
Section 6 – Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us deliver relevant advertising.
These may include cookies used for:
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site functionality
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shopping cart and checkout
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analytics and performance
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marketing and advertising
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retargeting and conversion tracking
You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
Section 7 – Data Retention
When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information, unless we are legally required to retain it for tax, fraud prevention, accounting, or legal compliance purposes.
Section 8 – Security
We take reasonable precautions and follow industry best practices to protect your personal information and make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Our website uses Secure Socket Layer (SSL) technology and other standard security measures to help protect your information during transmission.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Section 9 – Marketing Communications
If you subscribe to our newsletter or opt in to receive promotional messages, we may send you updates about new products, offers, and promotions from Harlo.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Section 10 – Age of Consent
By using this site, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.
Section 11 – International Users
If you are accessing our site from outside the country in which our store operates, please be aware that your information may be transferred to, stored, and processed in other countries where our service providers operate.
By using our site and providing your information, you consent to such transfers where permitted by law.
Section 12 – Your Rights
Depending on your location, you may have rights relating to your personal information, including the right to:
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request access to the personal information we hold about you
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request correction of inaccurate information
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request deletion of your information, where legally permitted
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object to or restrict certain processing
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withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Section 13 – Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon their posting on the website unless otherwise stated.
Contact Information
If you would like to:
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access, correct, amend, or delete any personal information we have about you
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register a complaint
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ask a question about this Privacy Policy
please contact us at:
Harlo
Email: support@Harlo.com